Danny Meyer is CEO of Union Square Hospitality Group and the founder of Shake Shack. Highly acclaimed for some of New York’s most beloved restaurants, including Gramercy Tavern, and more, in 2015 he was named one of TIME Magazine’s “100 Most Influential People”. Meyer’s New York Times bestselling book, Setting the Table, examines the power of hospitality in restaurants, business and life.
CLOSED CAPTIONS AVAILABLE
Danny Meyer
Restaurateur, CEO | Union Square Hospitality Group, Shake ShackThe Difference Between Service and Hospitality
Published November 19, 2018TOPICS IN THIS VIDEO
Leading OrganizationsProcessDanny Meyer discusses the distinctions between service and hospitality, and why both are essential for the customer experience.
About the Speaker(s)
Danny Meyer
Restaurateur, CEOUnion Square Hospitality Group, Shake Shack
Danny Meyer is CEO of Union Square Hospitality Group and the founder of Shake Shack. Highly acclaimed for some of New York’s most beloved restaurants, including Gramercy Tavern, and more, in 2015 he was named one of TIME Magazine’s “100 Most Influential People”. Meyer’s New York Times bestselling book, Setting the Table, examines the power of hospitality in restaurants, business and life.
Years at GLS 2018